At Sweets Choice, we want you to stay updated on your chocolate delivery every step of the way!

1. How to Track Your Order

Once your order ships, you’ll receive a shipping confirmation email that includes:

• Your order number
• A tracking number
• A link to track your shipment

Click the tracking link to see real-time updates from the delivery carrier.

2. Didn’t Get a Tracking Number?

If you haven’t received a tracking email within 2 business days, please:

• Check your spam or promotions folder
• Confirm your order email was correct
• Contact us at pr@sweetschoice.com with your order number

3. Delivery Delays or Issues

If your order is marked as “delivered” but you haven’t received it:

• Double-check with neighbors or building staff
• Look around your porch or delivery area
• Wait a few extra hours — carriers sometimes scan packages early

Still need help? Contact us and we’ll investigate further.

4. Important Notes

• Tracking info may take up to 24 hours to activate after shipment
• Orders placed during peak seasons may experience slight delays
• Once your order is in transit, we cannot change the address

Need help?
Email: pr@sweetschoice.com